It is the long-term goal of PhotoFax Surveillance Corporation to provide the best surveillance service in the United States. In order to achieve this goal, we must have feedback on even the smallest of complaints. It is of extreme importance that PhotoFax customers feel comfortable in voicing their opinions on our service so that we can correct any problems which may arise. Therefore, if for any reason you are less than 100% satisfied with the work which was performed by PhotoFax on an individual file, you will be credited with a minimum of one free day of surveillance on your next case. In addition, we will complete any additional work required at no extra charge on the problem case. To take advantage of this guarantee, just check the appropriate comment blank and we will be in contact with you immediately to resolve the situation. We thank you for your cooperation in helping us work toward our long-term goal